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Access Statement

Hotel Access Statements

The Barnstaple Hotel Access Statement

We are pleased to provide you with some information that we hope will make your visit to The Barnstaple Hotel an enjoyable one, regardless of whether your life is affected in some way by a medical condition, any disability or impairment.

Everyone's needs are different and if you are concerned in any way that a particular aspect that you might be looking for is not covered below then please contact us.

This Hotel does not have lift access to its bedrooms. The conference / function facilities are accessed from either the ramped main Reception entrance or a separate entrance with three steps and a hand rail. The first floor, Taw Suite, function room located in the main hotel is accessed by two flights of stairs (13 steps in the first flight, 6 in the second).

Prior to your arrival

  • Enquiries and reservations may be made by telephone, fax or email.
  • Should you require a taxi from the Barnstaple Railway or Bus Station (both 10 minutes drive), we use a reliable company and would be able to book them on your behalf.
  • Directions to the hotel can be found on our web site or we would be pleased to forward then to you by post.

On arrival at the hotel

  • There is an undercover drop off point at the main entrance to the hotel.
  • There are two designated disabled parking spaces in the car park at the front of the hotel and there is also an abundance of general car parking all on the level.
  • Entrance to the main Reception of the hotel is from a level parking area via a ramp.
  • Porterage is always available and luggage can be fetched from your car and delivered to your room.

Reception area

  • Floor is carpeted.
  • Reception area is all on one level on the ground floor.
  • Staff can be available to assist with check in.

Public areas

  • All corridors are well lit and carpeted.
  • The Heanton bar / lounge is on one level and accessible from the main entrance.
  • The Brassiere Restaurant can be accessed by two steps from the main corridor or either ramped access or two steps from the bar / lounge.
  • There are three various sized conference / function rooms on the ground floor. The Ashford (with its own bar) and Pilton Suite have level access off the main Reception corridor. The Arlington Suite (with its own bar) has stepped and fixed ramped access.
  • Any doors in these areas are on auto closures.

Toilets

  • Our disabled toilet is situated on the ground floor with easy access from Reception, Heanton lounge / bar and Brassiere Restaurant.
  • Ladies and gents toilets are on the ground floor adjacent to the disabled toilet.

The Brassiere Restaurant

  • There is ample movable seating and there are chairs with or without arms available.
  • There is background music in most areas. This can be adjusted if requested.
  • Service is a mixture of self service and table service. Full waiter service is provided if required.
  • There is a mixture of natural and artificial light in all areas.

Accommodation

  • Of the 59 bedrooms in the hotel, 42 are on the first floor and accessed by two flights of stairs (13 steps in the first flight and 6 in the second). The further 17 bedrooms are on the ground floor and a portable shallow ramp is available to allow access over the threshold at the entrance to each of these rooms.
  • We do not have adapted bathrooms but many are fitted with grab rails over the bath.
  • There are telephones in all rooms.
  • 24 hour room service is available.

Swimming Pools

  • The indoor heated pool lounge area is on the ground floor and is accessed from Reception.
  • Entry into the indoor pool area it's self is by four steps from the pool lounge area. Level access is possible from the outside inner courtyard.
  • Entry to the indoor pool is via metal ladders on the side of the pool.
  • The outdoor pool and terrace, in the inner courtyard, are accessed by a ramped path.
  • Entry to the outdoor pool is by built in shallow concrete steps.

Gymnasium

The Gymnasium is on the ground floor. (Please enquire further through the hotel for facilities available at The Barnstaple Health & Leisure Club.)

Outside seating

There is outside seating to the front of the hotel, on a paved surface accessed by one step and in the inner courtyard around the outdoor pool.

Equipment available (please reserve these when booking)

If you require other equipment not listed, please contact us and we will help to arrange hire.

  • Bath seat.
  • Raised toilet seat.
  • Cot.
  • High Chair.

Fire alarm

  • The fire alarm is a high pitched siren and does not have flashing lights.
  • Deaf guards linked to the addressable fire alarm system are available for those with impaired hearing.
  • An evacuation procedure can be agreed with all guests on arrival.
  • Emergency evacuation plans are available in each room. Please make yourself familiar with them for your own safety.

Additional information

  • Service dogs (only) are welcome.
  • Small fridges are available on request for medication.

We have tried to be as accurate as possible in our Access Statement but are always willing to give further information on any aspect of the hotel if you have a particular query. If you require further assistance then please do not hesitate to contact us.

The Park Hotel Access Statement

We are pleased to provide you with some information that we hope will make your visit to The Park Hotel an enjoyable one, regardless of whether your life is affected in some way by a medical condition, any disability or impairment.

Everyone's needs are different and if you are concerned in any way that a particular aspect that you might be looking for is not covered below then please contact us.

This Hotel does not have lift access to its bedrooms in either the main hotel or the Garden Court Annex. The first floor function room located in the main hotel is accessed by three flights of stairs (8 steps in the first 2 flights, 7 in the third).

Prior to your arrival

  • Enquiries and reservations may be made by telephone, fax or email.
  • Should you require a taxi from the Barnstaple Railway or Bus Station (both 5 minutes drive), we use a reliable company and would be able to book them on your behalf.
  • Directions to the hotel can be found on our web site or we would be pleased to forward then to you by post.

On arrival at the hotel

  • There is a drop off point at the main entrance to the hotel.
  • There is a designated disabled parking space in the car park at the front of the hotel and there is also an abundance of general car parking all on the level.
  • Entrance to the front of the hotel is level.
  • Porterage is always available and luggage can be fetched from your car and delivered to your room.

Reception area

  • Floor is carpeted.
  • Reception area is all on one level on the ground floor.
  • Staff can be available to assist with check in.

Public areas

  • All corridors are well lit and carpeted.
  • The Park Restaurant and main lounge are on one level and accessible from the main entrance.
  • Any doors in these areas are on auto closures.

Toilets

  • Our disabled toilet is situated on the ground floor with easy access from reception, lounge and restaurant.
  • Ladies and gents toilets are on the ground floor opposite the disabled toilet.

The Park Restaurant

  • There is ample movable seating and there are chairs with or without arms available.
  • There is background music in most areas. This can be adjusted if requested.
  • Service is a mixture of self service and table service. Full waiter service is provided if required.
  • Restaurant tables are laid with white table linen.
  • There is a mixture of natural and artificial light in all areas.

Accommodation

  • The 23 bedrooms in the main hotel are accessed by four short flights of stairs (8 steps in the first 2 flights, 7 in the third and 5 in the last).
  • There are two rooms located on the ground floor in the Garden Court Annexe, accessed by a ramp.
  • The remaining 14 bedrooms in the Garden Court Annex are on the first floor, accessed in two directions by stairs.
  • There is a single room on the first floor in the Garden Court Annex with a walk in shower.
  • We do not have adapted bathrooms but many are fitted with grab rails over the bath.
  • There are telephones in all rooms.
  • 24 hour room service is available.

Equipment available

Please reserve these when booking. If you require other equipment not listed, please contact us and we will help to arrange hire.

  • Bath seat.
  • Raised toilet seat.
  • Cot.
  • High Chair.

Fire alarm

  • The fire alarm is a high pitched siren and does not have flashing lights.
  • Deaf guards linked to the addressable fire alarm system are available for those with impaired hearing.
  • An evacuation procedure can be agreed with all guests on arrival.
  • Emergency evacuation plans are available in each room. Please make yourself familiar with them for your own safety.

Additional information

  • Service dogs (only) are welcome
  • Small fridges are available on request for medication.

We have tried to be as accurate as possible in our Access Statement but are always willing to give further information on any aspect of the hotel if you have a particular query. If you require further assistance then please do not hesitate to contact us.

The Imperial Hotel Access Statement

We are pleased to provide you with some information that we hope will make your visit to The Imperial Hotel an enjoyable one, regardless of whether your life is affected in some way by a medical condition, any disability or impairment.

Everyone's needs are different and if you are concerned in any way that a particular aspect that you might be looking for is not covered below then please contact us.

Prior to your arrival

  • Enquiries and reservations may be made by telephone, fax or email.
  • Should you require a taxi from the Barnstaple railway station (5 minutes drive) or the bus station (5 minutes drive), we use a reliable company and would be able to book them on your behalf.
  • Directions to the hotel can be found on our web site or we would be pleased to forward then to you by post.

On arrival at the hotel

  • There is a drop off point at the main entrance to the front of the hotel.
  • There is a designated disabled parking space in the car park at the front of the hotel. There is also an abundance of general car parking, some to the front and an overflow at the rear of the hotel.
  • Entrance to the front of the hotel is via a ramp.
  • Porterage is always available and luggage can be fetched from your car and delivered to your room.

Reception area

  • Floor is carpeted.
  • Reception area is all on one level.
  • Staff are be available to assist with check in.

Public areas

  • All corridors are well lit and carpeted.
  • The Restaurant and "Colours Bar" are on one level and easily accessible from the main entrance.
  • There are two lounges the "Terrace" lounge accessed from the reception area via two steps or on the level off the Tower Suite corridor; the second the "Tower Suite" has level access at the end of a corridor off Reception.
  • Any doors in these areas are on auto closures.

Toilets

  • The disabled toilet is situated on the ground floor close to the main reception and is easily accessible from the lounge and restaurant.
  • Ladies and gents toilets are adjacent to the disabled toilet.

The Arlington Restaurant

  • There is ample movable seating and there are chairs with or without arms available.
  • There is background music in most areas. This can be adjusted if requested.
  • Service is a mixture of full buffet and table service. Full waiter service is provided if required.
  • Restaurant tables are laid with white table linen.
  • There is a mixture of natural and artificial light in all areas.

Accommodation

  • The fifty five bedrooms in the main hotel are over three floors.
  • The remaining eight rooms are situated in River Court which is accessed by a ramp or step off the front car park. Four are on ground floor level and four on first floor.
  • We do not have adapted bathrooms but many are fitted with grab rails over the bath.
  • There is a lift, with Braille, to all floors but access to some rooms will still mean the use of one or more steps. Where there are steps to rooms these are fitted with hand rails.
  • There is a Superior Twin / Double room with a very spacious bathroom, on the first floor and a single bedded room on the second floor with a walk in shower, although the access to this room has steps.
  • There are telephones in all rooms.
  • 24 hour room service is available.

Equipment available

Please reserve these when booking or if you require other equipment not listed, please contact us and we will help to arrange hire.

  • Bath seat.
  • Raised toilet seat.
  • Cot.
  • High Chair.

Fire alarm

  • The fire alarm is a high pitched siren and does not have flashing lights.
  • Deaf guards linked to the addressable fire alarm system are available for those with impaired hearing.
  • An evacuation procedure can be agreed with all guests on arrival.
  • Emergency evacuation plans are available in each room. Please make yourself familiar with them for your own safety.

Additional information

  • Service dogs (only) are welcome.
  • Small fridges are available on request for medication.

We have tried to be as accurate as possible in our Access Statement but are always willing to give further information on any aspect of the hotel if you have a particular query. If you require further assistance then please do not hesitate to contact us.

The Royal Hotel Access Statement

We are pleased to provide you with some information that we hope will make your visit to The Royal Hotel an enjoyable one, regardless of whether your life is affected in some way by a medical condition, any disability or impairment.

Everyone's needs are different and if you are concerned in any way that a particular aspect that you might be looking for is not covered below then please contact us.

Prior to your arrival

  • Enquiries and reservations may be made by telephone, fax or email.
  • Should you require a taxi from the Barnstaple Railway or Bus Station (30 minutes drive), we use a reliable company and would be able to book them on your behalf.
  • Directions to the hotel can be found on our web site or we would be pleased to forward then to you by post.

On arrival at the hotel

  • There is a drop off point at the main entrance to the hotel.
  • There is a designated disabled parking space in the car park opposite the hotel main entrance.
  • Entrance to the front of the hotel is level.
  • Porterage is always available and luggage can be fetched from your car and delivered to your room.

Reception area

  • Floor is carpeted.
  • Reception area is all on one level.
  • Staff can be available to assist with check in.

Public areas

  • All corridors are well lit and carpeted.
  • The Regency Restaurant and main lounge are on one level and accessible from the front entrance. The Kingsley Room Restaurant is accessed via the lift or stairs and there is a small step at the entrance to it, the whole area is carpeted.
  • Any doors in these areas are on auto closures.

Toilets

  • Our disabled toilet is situated on the ground floor and is easily accessible from the Regency Restaurant and lounge.
  • Gentleman's toilets are adjacent to the disabled toilet.
  • Ladies toilets are on the ground floor adjacent to the front entrance of the hotel.

The Regency Restaurant and Kingsley Restaurant

  • There is ample movable seating in both and there are chairs with or without arms available.
  • There is background music in most areas. This can be adjusted if requested.
  • Service is a mixture of self service and table service. Full waiter service can be provided if required.
  • Restaurant tables are laid with white table linen.
  • There is a mixture of natural and artificial light in all areas although the Regency restaurant is mainly artificial.

Accommodation

  • There are two rooms located on the ground floor with level access.
  • We do not have adapted bathrooms but many are fitted with grab rails over the bath.
  • There is a lift, with Braille, to all floors.
  • There are telephones in all rooms.
  • 24 hour room service is available.

Equipment available

Please reserve these when booking or if you require other equipment not listed, please contact us and we will help to arrange hire.

  • Bath seat.
  • Raised toilet seat.
  • Cot.
  • High Chair.

Fire alarm

  • The fire alarm is a high pitched siren and does not have flashing lights.
  • Deaf guards linked to the addressable fire alarm system are available for those with impaired hearing.
  • An evacuation procedure can be agreed with all guests on arrival.
  • Emergency evacuation plans are available in each room. Please make yourself familiar with them for your own safety.

Additional information

  • Service dogs are welcome at all times, pet dogs can be accommodated in some rooms (Please ask when booking).
  • Small fridges are available on request for medication.
  • A local bus service is available from outside the front entrance.

We have tried to be as accurate as possible in our Access Statement but are always willing to give further information on any aspect of the hotel if you have a particular query. If you require further assistance then please do not hesitate to contact us.

The Royal & Fortescue Hotel Access Statement

We are pleased to provide you with some information that we hope will make your visit to The Royal & Fortescue Hotel an enjoyable one, regardless of whether your life is affected in some way by a medical condition, any disability or impairment.

Everyone's needs are different and if you are concerned in any way that a particular aspect that you might be looking for is not covered below then please contact us.

The Royal & Fortescue is situated centrally in Barnstaple, a predominately level town, with a pleasant river frontage.

Prior to your arrival

  • Enquiries and reservations may be made by telephone, fax or email.
  • Should you require a taxi from the Barnstaple railway station (10 minutes drive) or the bus station (5 minutes drive), we use a reliable company and would be able to book them on your behalf.
  • Directions to the hotel can be found on our web site or we would be pleased to forward then to you by post.

On arrival at the hotel

  • There is a drop off point at the main entrance to the hotel.
  • There is a designated disabled parking space in the car park at the rear of the hotel.
  • Entrance to the front of the hotel is level from the street.
  • Porterage is always available and luggage can be fetched from your car and delivered to your room.

Reception area

  • Floor is carpeted.
  • Reception area is all on one level.
  • Staff are available to assist with check in.

Public areas

  • All corridors are well lit and carpeted.
  • The Fortescue Restaurant and main lounge are on one level and accessible from the main entrance. The Coffee Shop & the bistro 62 The Bank are accessed via a slight carpeted slope immediately off of the reception area.
  • Any doors in these areas are on auto closures.

Toilets

  • Our disabled toilet is situated on the ground floor close to the main reception and is easily accessible from the Coffee Shop, lounge and Fortescue restaurant.
  • Ladies toilets are adjacent to the disabled toilet.
  • Gents toilets are on the ground floor 10 meters from the Fortescue Restaurant.

The Fortescue Restaurant, Coffee Shop & 62 The Bank

  • There is ample movable seating in all three and there are chairs with or without arms available.
  • There is background music in most areas. This can be adjusted if requested.
  • Service is a mixture of self service and table service. Full waiter service can be provided if required.
  • Restaurant tables are laid with white table linen.
  • There is a mixture of natural and artificial light in all areas.

Accommodation

  • There are four rooms located on the ground floor with ramped access to the courtyard where they are situated. 2 of these rooms have ramped access into the rooms.
  • We do not have adapted bathrooms but many are fitted with grab rails over the bath.
  • There is a lift, with Braille, to all floors but access to some rooms will still mean the use of one or more steps. Where there are steps to rooms these are fitted with had rails.
  • The Percival Suite has a disable friendly toilet and shower room and is adjacent to the lift on the first floor, with no steps.
  • There are telephones in all rooms.
  • 24 hour room service is available.

Equipment available

Please reserve these when booking or if you require other equipment not listed, please contact us and we will help to arrange hire.

  • Bath seat.
  • Raised toilet seat.
  • Cot.
  • High Chair.

Fire alarm

  • The fire alarm is a high pitched siren and does not have flashing lights.
  • Deaf guards linked to the addressable fire alarm system are available for those with impaired hearing.
  • An evacuation procedure can be agreed with all guests on arrival.
  • Emergency evacuation plans are available in each room. Please make yourself familiar with them for your own safety.

Additional information

  • Service dogs (only) are welcome.
  • Small fridges are available on request for medication.
  • There is a taxi rank 50 meters form the front entrance.

We have tried to be as accurate as possible in our Access Statement but are always willing to give further information on any aspect of the hotel if you have a particular query. If you require further assistance then please do not hesitate to contact us.

Saunton Sands Hotel Access Statement

The Saunton Sands access statement can be found here

Book Now 08455 760760*

  • Saunton Sands Hotel, Nr Braunton
  • The Imperial Hotel, Barnstaple
  • The Park Hotel, Barnstaple
  • The Barnstaple Hotel, Barnstaple
  • The Royal & Fortescue Hotel, Barnstaple
  • The Royal Hotel, Bideford
  • The Victoria Hotel, Sidmouth
  • The Belmont Hotel, Sidmouth
  • The Devon Hotel, Exeter
  • The Royal Duchy Hotel, Falmouth
  • The Carlyon Bay Hotel, St. Austell