Generations of knowing
AA Small Hotel Group of the Year 2025/26
Today, as ever, the Brend family remains closely involved with the day-to-day running of all our hotels, ensuring that every detail reflects the same care and pride that has defined our business for generations. What began as a small, family-run enterprise has grown into a collection of luxury hotels, spas and restaurants - yet at its heart, it continues to be a genuine family business.
The Family Business
We are all committed to managing our hotels to the highest possible standards. The third generation of our family has been in the business for the past 40 years, with the fourth generation already making their way into the business.
The whole family takes personal responsibility for ensuring you get the very best experience when you visit any Brend hotel, spa or restaurant. Their approach is based on years of serving customers, welcoming guests, listening closely and building relationships with them - thus forming a personal service tailored to you.
With our unique history, strong family values, and stunning environments, Brend Collection is committed to creating enduring relationships with guests by providing gracious hospitality and exceptional service.
As a family-run business, we’re proud of our heritage. We’re all involved in the day-to-day running of our business in various roles. To date, four generations of the family have been involved in the business and there are still more to come through in future years; it’s a genuine family business.
We all feel very lucky to be working in this industry and to be able to continue our family tradition of West Country hospitality.
John Brend, Managing Director
The Brend Story
Our History
The Brend Family have played a prominent role in the life of the West Country for nearly a century. Having ran a successful butcher’s shop in Barnstaple since the 1920’s, this was only the beginning of a passion for hospitality and delighting customers that would last for generations to come.
Where did it all begin?
The name Brend is synonymous with hotels in Devon and Cornwall, but what's the family story behind the chain? Even today, the influence of Percy and Florence Brend is still felt strongly throughout the whole business and the values that it lives by, so take a look at their story and find out where it all began for the Brend Collection.
Our Mission and Core Values
More from The Collection
We're proud to support Children’s Hospice South West as our charity partner for 2026 & 2027. Take a look at how we are doing and help us reach our target!
Our collection of restaurants offers everything, from light alfresco lunches to sumptuous evening dinners to lavish afternoon teas.
Our collection of gyms & spas have first-class facilities & offer the highest quality treatments including massages, facials, manicures, body rituals & more.
With a championship golf course, putting greens and strong associations with many local golf courses in the South West, we are committed to welcoming golfers to stay and play at our collection of hotels and golf courses. Our excellent golf packages can include golf days and overnight stays with fully inclusive breakfast and dinner, making a Brend hotel the perfect place to ‘stay and play’.